Paola, Ben and Oliver. Michaelhouse.

Welcome to Peter Cheales

Southern Africa’s most sought-after conference and seminar speaker, and author of I Was Your Customer, one of the best-selling business books in South Africa of all time.

Are you waiting for someone to lead and inspire you?
For the boss to recognise you?
For clients to thank you?
For co-workers to help you?
For the world to hail you?

Well, here’s a newsflash: they’re all just sitting there too – waiting for you.


Yes! I want to make a Provisional Booking with Peter

On behalf of Kenny Fihla and the Standard Bank CIB team, I would like to thank you for your excellent presentation this morning. You captured the essence of everything we are working on from a client service perspective but your delivery of the message is what made it so much more real and to the point!

Mandi van den Heever, Standard Bank

Thank you for your very lively and entertaining presentation. It was right on the money for us to intro the day. We will definitely use your services again!

Paul Alberts, Customer Solutions Manager, Vodacom South Africa CT

You absolutely blew me away with your presentation. Thank you.

Francois van der Westhuizen, Rochester Home Decor

Once again thanks for the great presentation. We have received good feedback from our team.

Dirk Uys, Marketing Manager, Bayer CropScience

An engaging, entertaining and interesting insight into consumer behaviour, expectations and needs. Motivating, funny and high impact content.

Louise Hunt, Hunt P.R. on behalf of Ignition Group