Fun Zone
Welcome to the Fun Zone! Enjoy Peter's e-Books, Energisers, Articles, and News. ABSOLUTELY FREE. As in his live presentations, the information is entertaining and lots of fun, but the underlying message is always serious; the continuing health of your business and rising profits.
Free eBooks
FREE Energisers & Online Tests
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30 Service Energisers
for service champions.
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Customer Teamwork Questionnaire
Where do we work together best? What is our greatest strength as a team? What is our greatest opportunity to improve teamwork?
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How well does your team work?
What is your team’s greatest strength? What does your team need to work on?
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Present Situation Analysis
The Present Situation Analysis will help you see a little more clearly where you stand today.
FREE Articles & News
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30 Service Energisers
for service champions.
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Ask Me What I Want. Don’t Make Assumptions
Successful Salesmanship.
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Profit from the Loyalty of Love
How to make customers lifelong fans.
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Signs of Excellence
A promise to deliver.
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Someone’s Changed the Rules
The pursuit of wealth.
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Worker Empowerment Pays Off
Put your whole company in Customer Service Mode.
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World Class Service
Don’t give your customers a ‘definite maybe’.